Frequently Asked Questions

OPENING TIMES: Festival opening times are 11.00am – 10pm Saturday 10th August (no entry or re-entry after 7pm) & 11:00 – 8pm Sunday 11th August 2019 (no entry or re-entry after 5pm)

What does my ticket include? Your ticket includes entrance to the Festival for the day or whole weekend (as applicable) and includes all music entertainment. It also gives you access to sample the competition food from some of the Lord of the Flames competition. Please note these are based on a first come first served basis so arrive early to avoid disappointment.

Refund Policy: There are no refunds, credits or exchanges on all tickets unless the event has been cancelled or postponed.

Is The Big Grill UK. a child friendly festival? Yes. We provide kids entertainment at the festival. Each child aged 13 and over will need a ticket and be accompanied by an adult. Children aged 12 and Under are Free to attend.

Can I bring my own food and drink? No food or drink from outside is allowed on-site. Bag searches are carried out at the entrance.

Can I bring my dog? No. Given the number of visitors and activities that are taking place The Big Grill will be a dog free zone. Guide dogs are of course welcome.

Is there camping on site?There is an independent caravan site. Next to the event. Burrs Caravan club must be contacted for availability. 0161 761 0489

Can I bring a camping chair? Yes.

Is the site wheelchair accessible? Yes, there are also disabled facilities available.

Parking: Yes there is parking available on-site.

Prohibited items & Bag checks: For festival attendees welfare and safety, illegal substances will not be allowed on-site, this includes nitrous oxide gas. Those caught in possession of, or dealing in illegal substances will be processed in accordance with the law. We do not permit any of the following items anywhere on site: portable laser equipment and pens, spray cans, fireworks and flares, Chinese lanterns, animals, alcohol or anything that we consider could be used as a weapon. It is a condition of entry that you agree to be searched when you enter the site and whenever you enter the performance arena. If you are found to be carrying prohibited items then we may confiscate them or remove you from the festival.

Conditions of Entry: As a condition of entry you irrevocably consent to being photographed, filmed or sound recorded for TV, Video, DVD, Webcast or other marketing or public broadcast

Only plastic tip umbrellas please, steel tip’s are prohibited.


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